Allstate phone insurance is a phone insurance plan that is offered by Allstate, one of the largest and most trusted insurance companies in the US, powered by SquareTrade, a leading provider of device protection plans that has over 70 million customers worldwide.
Allstate phone insurance covers your phone for accidental damage, mechanical breakdown, loss, and theft, as well as other benefits such as battery replacement, data recovery, and tech support.
The company covers new and used phones, enroll within 30 days of purchase or activation. Compatible with major carriers and brands.
Benefits of Allstate phone insurance
Affordable and flexible plans: Allstate phone insurance has affordable and flexible plans that suit your needs and budget. You can choose from different coverage levels, deductibles, and payment options, depending on your phone model and carrier.
Fast and easy claims process: Allstate phone insurance has a fast and easy claims process that lets you file a claim online or by phone, 24/7.
You can choose from different repair options, such as mail-in, walk-in, or in-home service, depending on your location and preference.
Comprehensive and reliable coverage: Your phone is covered for accidental damage, mechanical breakdown, loss, and theft, as well as other benefits such as battery replacement, data recovery, and tech support.
Allstate phone insurance also has a network of over 10,000 certified repair shops across the US, and a team of expert technicians who can fix your phone quickly and professionally.
How to choose an Allstate phone insurance plan
Easy enrollment: Online, by phone, in person (agent or retailer) within 30 days of purchase/activation.
Information needed: Phone details (model, carrier, purchase date, serial number).
Payment: One-time or monthly fee based on plan and payment choice.
Options: Coverage levels, deductibles, payment plans based on phone model and carrier.
Comparison: Online or phone quotes for best value.
Review: Read terms, coverage summary, rights, responsibilities.
Assistance: Questions clarified by Allstate agent or SquareTrade representative.
Allstate phone insurance discount
Allstate phone insurance offers a discount to its customers who bundle their phone insurance plan with other Allstate insurance products, such as auto, home, renters, or life insurance.
You can save up to 10% on your phone insurance plan, and up to 25% on your other insurance products, when you bundle them together.
Unlock additional benefits with Allstate phone insurance, including a unified deductible, bill, and point of contact. Easily manage policies and claims online or by phone for added convenience.
Allstate phone insurance reviews
“I have been using Allstate phone insurance for over a year and I am very satisfied with their service. They have covered my phone for water damage, cracked screen, and battery replacement, and they have always been fast, friendly, and professional.”
“Allstate phone insurance is the best phone insurance plan I have ever had. They have saved me a lot of money and hassle.”
“They have always paid my claims promptly and without any problems and offered me different repair options, such as mail-in, walk-in, or in-home service, and they have always fixed my phone quickly and perfectly.”
Allstate phone insurance has also received ratings and reviews from reputable sources, such as:
BBB (Better Business Bureau): Allstate has an A+ rating and accreditation from the BBB, which means that it meets the BBB standards for trust, honesty, transparency, and responsiveness.
Allstate has also received 1.13 out of 5 stars based on 1,016 customer reviews, and has resolved 3,072 complaints in the last 3 years.
J.D. Power: Allstate has received 3 out of 5 stars for overall customer satisfaction, policy offerings, price, billing process and policy information, and interaction in the 2020 U.S.
Property Claims Satisfaction Study. Allstate has also received 3 out of 5 stars for overall customer satisfaction, policy offerings, price, billing process and policy information, and interaction in the 2020 U.S. Auto Insurance Study.
Consumer Reports: Allstate has received a score of 82 out of 100 for overall satisfaction, claims, service, and policy review in the 2020 Car Insurance Ratings.
It has also received a score of 80 out of 100 for overall satisfaction, claims, service, and policy review in the 2020 Homeowners Insurance Ratings.
Customer service
Allstate phone insurance customer service is available 24/7/365, so you can get support or ask questions anytime via chat, email, phone, or social media. You can also use their online tools and resources, such as their website, app, or chatbot, to manage your policy, pay your bills, file a claim, track your repairs, or get a quote.
Allstate phone insurance contact information
| Category | Contact Information |
|---|---|
| Phone Number | Policy and Customer Service: 1-877-927-7268 |
| Claims: 1-877-900-7283 | |
| Address | The Allstate Corporation |
| 2775 Sanders Road | |
| Northbrook, IL 6006234 | |
| Email Address | General Inquiries: allstate@squaretrade.com |
| Policy-related Questions: help@squaretrade.com | |
| Online Form: Available on the website or app | |
| Response Time: Within 24 hours | |
| Fax Number | Customer Service: 1-415-541-9170 |
| Claims: 1-415-541-9171 | |
| Operating Hours | 24/7/365 |
| Support Channels: Chat, Email, Phone, Social Media |
Company’s claim process
Initiating a Claim:
- Contact the Claims Department at 1-877-900-7283.
- Provide necessary details such as policy information and incident specifics.
Claim Status: Check your claim status by contacting the Claims Department at the provided phone number.
Required Documents for Claims:
- Proof of purchase for the insured device.
- A detailed description of the incident leading to the claim.
- Any relevant police reports (in the case of theft).
Average Claim Approval Time:
- The average time for claim approval may vary based on the complexity of the case and the completeness of submitted documents.
- Policyholders are encouraged to promptly provide all required information to expedite the process.
Allstate phone insurance coverage specifics
Policy Exclusions:
- Damage caused by intentional acts or negligence.
- Loss or damage due to war, nuclear incidents, or natural disasters.
- Pre-existing conditions or inherent defects in the device.
Coverage Limits:
- Maximum coverage amount per claim.
- Annual or lifetime coverage limits.
- Limits on the number of claims within a specific period.
Deductibles:
- Standard deductibles for damage or loss claims.
- Separate deductibles for accidental damage and theft claims.
Add-ons or Riders:
- Extended warranty coverage.
- Coverage for accessories or peripherals.
- Enhanced protection for specific scenarios, such as water damage.
It’s crucial for policyholders to thoroughly review the terms and conditions of their Allstate Phone Insurance policy to understand the coverage details, exclusions, limits, deductibles, and any available add-ons or riders.
For specific policy-related inquiries, policyholders can contact Allstate’s customer service or refer to their policy documents.
Phone insurance policy renewal and cancellation
Policy Renewal Process:
Allstate Phone Insurance typically provides a straightforward policy renewal process.
Policyholders are often notified in advance of their policy expiration date.
Renewal options may include automatic renewal or manual renewal through customer service or online platforms.
It’s advisable for policyholders to review their coverage and update information during the renewal process.
Cancellation Policy and Fees:
To cancel a policy, policyholders usually need to contact customer service.
Cancellation policies may vary, and it’s essential to be aware of any applicable fees or penalties, which could include:
- Pro-rated charges based on the time the policy was active.
- Administrative fees for processing cancellations.
Grace Periods:
Grace period is offered for policyholders who miss the renewal date.
During the grace period, coverage may still be in effect, but it’s crucial to renew as soon as possible to avoid any lapses in coverage.
The length of the grace period and specific terms may be outlined in the policy documents.
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