Allstate App: A Comprehensive Guide to the Features, Benefits, and Reviews

The Allstate app is a mobile application that allows you to manage your insurance policies, claims, payments, and more from your smartphone or tablet.

The app is designed to make your life easier and give you peace of mind when it comes to your insurance needs.

Whether you need to file a claim, pay your bill, access your ID cards, or get roadside assistance, the Allstate app has you covered.

Allstate App Features

The Allstate app has a variety of features that make it a useful and convenient tool for insurance customers. Some of the main features are:

QuickFoto Claim: This feature allows you to take photos of your vehicle damage and submit them to Allstate for faster claim processing.

You can also track the status of your claim and communicate with your adjuster through the app.

Drivewise: This feature tracks your driving habits and rewards you for safe driving. You can earn cash back and discounts on your auto insurance by avoiding hard braking, speeding, and driving at risky times.

Take a peek at how you’re doing behind the wheel! Check out your driving performance, and receive personalized feedback and tips tailored to enhance your safety on the road.

Digital ID Cards: This feature lets you access your insurance ID cards anytime, anywhere. You can view, print, email, or fax your ID cards from the app.

Save them right to your device or toss them into your digital wallet for a quick and hassle-free reach whenever you need them.

Bill Pay: This feature enables you to pay your insurance bills securely and conveniently from the app. You can choose from various payment options, such as credit card, debit card, bank account, or PayPal.

Make life simpler by setting up automatic payments, reviewing your payment history, and customizing your payment preferences.

Roadside Assistance: This feature provides you with 24/7 access to Allstate’s network of roadside service providers. You can request help for a flat tire, dead battery, lockout, fuel delivery, or towing.

Keep tabs on your service provider’s whereabouts and estimated arrival time, plus reach out to them directly through the app.

An image illustration of allstate app
allstate app
Caption; freepik

Allstate App Benefits

Convenience: The app allows you to manage your insurance needs anytime, anywhere. You don’t have to call or visit an agent, or log in to a website.

Handle it all effortlessly with just a few taps on your mobile device.

Savings: The app helps you save money on your insurance premiums by rewarding you for safe driving, offering discounts and cash back, and providing you with flexible payment options

Save yourself time and hassle by filing and monitoring your claims online, and conveniently access your ID cards digitally.

Security: The app protects your personal and financial information with encryption, biometric authentication, and password protection.

Stay in the loop by opting in for alerts and notifications, keeping you updated on your account activity and any policy changes.

How to Download and Use the Allstate App

The Allstate app is free and easy to download and use. Here are the steps to get started:

Download: You can download the app from the [App Store] for iOS devices, or the [Google Play Store] for Android devices.

You can also scan the QR code on the [Allstate website] to download the app directly to your device.

Register: Sign up for the app effortlessly by using your current Allstate online account or creating a new one. To register, have your policy number, date of birth, and ZIP code handy.

Once registered, enjoy the convenience of logging in using your fingerprint, face ID, or PIN.

Explore: Discover the app’s features and perks by simply tapping the icons on the home screen or utilizing the menu button in the top left corner.

Access the app’s settings, help, and feedback options conveniently through the menu.

Allstate App Reviews and Ratings

The Allstate app has received positive reviews and ratings from its users and critics.

The app has a 4.8 out of 5 stars rating on the App Store, and a 4.6 out of 5 stars rating on the Google Play Store. Some of the user comments are:

  • “This app rocks! Easy bill payments, claims filing, and roadside assistance. User-friendly and intuitive. Highly recommend!”
  • “Incredible app! Saved money and time. Love Drivewise for cash back. QuickFoto Claim is a game-changer. A must-have for Allstate customers.”
  • “Highly reliable app! Access ID cards, policy docs, and payment history anytime. Secure, easy login with fingerprint or face ID. Great for insurance management!

Allstate Digital Tools

The Allstate app is not the only digital tool that Allstate offers to its customers. Allstate also has other online and mobile services that enhance your insurance experience, such as:

  • This is the official website of Allstate, where you can learn more about the company, its products, and its services.Get a quote, find an agent, file a claim, pay your bill, and manage your account—all at your fingertips online.
  • My Account: This is your online account on, where you can view and manage your policies, claims, payments, and more.Easily update personal info, change your password, and opt for paperless delivery—all conveniently within your reach.
  • Allstate Mobile: This is the mobile version of, where you can access the same features and functions as the website from your mobile browser.Explore the Allstate Mobile app—similar to the main app but with a simpler design and fewer features.
  • Allstate Skill: This is a voice-activated service that allows you to interact with Allstate using your Amazon Alexa device.Ask Alexa to handle your insurance needs—check policy status, pay bills, request roadside assistance, and more.
  • Allstate Car Buying Service: This is a service that helps you find and buy a new or used car at a discounted price.

You can compare prices, reviews, and ratings of thousands of vehicles from certified dealers, and get a guaranteed savings certificate from Allstate.

Allstate App Setup

The Allstate app setup is simple and straightforward. You just need to follow these steps:

  • Download: Download the app from the App Store or the Google Play Store, or scan the QR code on the Allstate website.
  • Register: Register for the app using your Allstate online account, or create a new one. You will need your policy number, date of birth, and ZIP code to register.
  • Log in: Log in to the app using your username and password, or your fingerprint, face ID, or PIN.
  • Enable: Enable the features and services that you want to use, such as Drivewise, QuickFoto Claim, Roadside Assistance, and Bill Pay. You may need to provide some additional information, such as your vehicle details, payment method, and location.
  • Enjoy: Enjoy the app’s features and benefits, and manage your insurance needs with ease and convenience.

Allstate policy management

  • Allstate Policy Management: Overview
    • Manage policies: Update info, make payments, file claims, access ID cards.
    • Options: Online, mobile app, contact Allstate.
  • Managing Policies Online
    • Create My Account on Allstate website.
    • Access: View, manage policies, bills, ID cards.
    • Additional features: Check claim status, view statements, enroll in paperless delivery.
    • Requirements: Policy number, DOB, ZIP code.
  • Using Allstate Mobile App
    • Download app: [App Store] for iOS, [Google Play Store] for Android.
    • Features: QuickFoto Claim, Drivewise, Roadside Assistance.
    • QR code: Scan on the Allstate website for direct download.
  • Contacting Allstate Directly
    • Options: Phone, mail, email, chat.
    • Find contact info on Help & Support page.
    • Find an Agent tool: Locate agents for assistance with questions, changes, renewals.

Allstate contact information

Contact InformationDetails
Phone NumberAllstate: 1-800-ALLSTATE (1-800-255-7828)
Business Insurance: 833-250-9900
Drivewise Business Insurance: 800-659-3144
AddressCorporate Address: USAA 9800 Fredericksburg Rd. San Antonio, TX 78288
Customer Service ContactContact Methods: Phone, mail, email, chat, Twitter
Customer Service Info: [Help & Support page](website link)
Email AddressEmail:
Email through Website or Twitter: @Allstate
Fax NumberAllstate: 855-430-8489
Fax ID Cards from the App
Operating HoursAllstate: Mon-Fri 7 a.m. – 7 p.m. (CT), Sat 7 a.m. – 3 p.m. (CT)
Business Insurance: Mon-Fri 9 a.m. – 8 p.m. (EST), Closed Sat-Sun
Customer Service: 24/7
Local Agent: Varies (Check availability using Find an Agent tool on the website)

Leave a Comment